IT Support Vs IT Ownership: What’s The Difference?
You raise an IT ticket because something isn't working. It gets acknowledged quickly, perhaps even within the agreed SLA; so far so good! But then… crickets. You might chase for an update, only to be told the problem is with Microsoft, your broadband provider or...
Our IT Company Has Been Bought. What Should We Do?
If you've had the same IT company for years, there's a good chance you're very happy with them. You know the team, they know your systems and, when something goes wrong, you know who to contact. So, when an email lands in your inbox letting you know that your IT...
Are You Using the Version of Copilot You Think You Are?
If you’ve tried Copilot and come away thinking ehh it’s useful, but my mind hasn’t been blown, there’s a chance you haven’t experienced the version of Copilot you thought you had. And we’re not...
From Reactive to Proactive IT: A Before-and-After Walkthrough for a Birmingham SME
If your business has around 10 people, IT support can feel (mostly) straightforward. Someone has a problem, they raise a ticket, it gets fixed and boom, everyone gets back to work! That’s the dream, right? However, when a team of 10 grows to a team of 25,...
Who Should You Buy Microsoft 365 Copilot Licences For First?
One of the first questions businesses ask when they start looking at Microsoft 365 Copilot is usually: “Should we just give it to everyone?” It’s a fair question and we totally understand why people often think this. Afterall,...
How to Get Quick Wins from Microsoft 365 Copilot in Your First 30 Days
We’re beginning to see a bit of a pattern when businesses first start using Microsoft 365 Copilot. A business decides to invest in Copilot, licences are assigned, and there's a genuine sense of excitement about what it might...
How to Introduce Microsoft 365 Copilot into Your Business Properly
With hype building everyday about the power of AI tools, many businesses are wondering if they should be introducing Microsoft 365 Copilot into the mix. Most people tend to assume it’s fairly simple. You buy the licences, switch it on,...
Why A Messy SharePoint Leads to Poor Microsoft 365 Copilot Results
Most businesses have experienced the frustration of searching for information that should be super-duper easy to find. Someone asks for a document, but nobody is quite sure where it is stored. One person finds a copy in Teams, another discovers a version in...
What Most IT Providers Won’t Tell You About Microsoft 365 Copilot
Right now it feels like everybody and their dog are talking about Microsoft 365 Copilot. If you’ve been on any IT webinar, spoken to a Microsoft partner, or even just browsed LinkedIn with your morning cuppa, you’ll have seen...
How to Know if Your Business is Ready for Microsoft 365 Copilot
There is no shortage of hype around Microsoft 365 Copilot right now. Every other headline seems to suggest AI is about to completely reinvent the workplace. For business owners trying to make sensible technology decisions, that can make...
Tech Mistakes Law Firms Can’t Afford to Ignore
Most law firms don’t have a big IT problem. There’s no major outage. Nothing completely broken. Instead, it’s smaller things that build up over time. Slow systems....
Why Backing Up Data Isn’t Enough: How to Build a Disaster-Resilient IT Recovery Plan
Let’s play a really quick game of IT trivia. Question: What’s worse than losing all your business data? Answer: Having a backup… that doesn’t actually work...
Cyber Insurance for Small Businesses: What You’re Really Covered For (and What You’re Not)
For small businesses navigating an increasingly digital world, cyber threats aren’t just something you hear about on the news. They’re real, and they’re rising fast....
Our 6 month money back guarantee!
If you (and your team) aren’t ECSTATIC about choosing us anytime during your first 6 months simply let us know and we’ll refund your ENTIRE initial investment back immediately!
PLUS we’ll pay you an additional £1,000 to say “sorry for wasting your time”
Is your Technology Holding you Back??
If you feel like your business isn’t getting the most out of the current IT support, let’s talk. Book a free, no-obligation chat with Mark to discuss your needs and how we can help you to maximise the value of your IT support with us.
IT support is constantly evolving, and you need a company that can keep up. We pride ourselves on supporting small businesses in Birmingham with the latest technology that makes IT work for you.