IT support / managed IT services
Reliable IT Support Birmingham Businesses Can Trust.
Get tailored IT management that keeps your systems secure, efficient, and ready to grow.
No commitment, just a quick chat.
Book a free call with Mark, your Birmingham IT specialist!
You’re focused on growing your business, not dealing with IT problems. That’s why you need IT support that’s proactive, reliable, and tailored to your needs.
Compex IT is here to keep you moving forward.
Faster Problem Solving
Quick, effective solutions to keep your business running.
Smoother Operations
Proactive monitoring ensures seamless daily operations.
Enhanced Security
Protect your business with top-notch cybersecurity.
Strategic Growth Support
IT guidance that aligns with your growth goals.
Local, Responsive Service
Birmingham-based support, ready when you need it.
No commitment, just a quick chat.
Tailored IT Support Services for Birmingham Businesses
We simplify IT for over 65 Birmingham businesses, so you can focus on growth while we handle the tech.
No commitment, just a quick chat.
IT SUPPORT
Your business and team will be supported by our extensive Get complete peace of mind knowing your business IT is taken care of with reactive solutions that provide superfast assistance from our team to fix issues as they happen
CYBER SECURITY
Cybercrime prevention is essential for any business. Protecting your data and systems is our priority and with our unique, multi-layered approach, you can be assured we do everything we can to keep your data safe.
MICROSOFT 365
We’re 365 experts. We help you get the most out of your 365 environment, so your team is more efficient and productive. Microsoft 365 enables you to work collaboratively anytime, anywhere on any device whilst staying secure.
COMMUNICATION
We can help to keep your comms cost-effective and efficient. We can optimise your business communication network with our streamlined communication service for both IT and remote working.
Flexible IT Support for Birmingham Businesses
So, how much does IT Support cost for businesses in Birmingham?
At Compex IT, no hidden fees, no surprises—just clear, straightforward IT support. We get to know your business to provide exactly what you need. Choose from our simple plans for 5-100 users, and let’s get you thriving.
180
Security
Our essential security plan is designed to provide comprehensive protection for our clients’ IT systems against cyber threats. This package includes top-of-the-line security
from
£30
PER USER PER MONTH
270
Security &
Remote Support
Combining our essential security plan with fully unlimited phone and remote support for your team members. Also includes proactive maintenance and monitoring, documentation and asset management.
from
£40
PER USER PER MONTH
360
Security &
Onsite Support
Offering full unlimited onsite and remote/phone support, along with advanced security protection, regular reviews and technology alignment advice/best practice. Designed for those who want complete IT peace of mind.
from
£50
PER USER PER MONTH
No commitment, just a quick chat.
See why other Birmingham based businesses love working with us
8 Questions Every Birmingham Business Should Ask Before Choosing an IT Support Company
Choosing an IT partner is about more than price. Here are eight questions worth asking before you make a decision.
Do you provide unlimited support or charge by the hour?
Unexpected costs can quickly add up if every phone call or remote session is billed separately.
What are your average response times?
Fast responses reduce downtime and keep your team productive.
Will I have a dedicated account manager?
A consistent point of contact makes communication easier and helps your provider understand your business.
How do you protect us against cyber threats?
Every IT provider should offer proactive security, not just fix problems after they happen.
What's included in the monthly fee?
Make sure monitoring, updates, Microsoft 365 support and security services are clearly explained.
Can you support business growth?
Your IT requirements will change as your business expands, so your provider needs to scale with you.
How do you handle onboarding?
A well-managed transition helps avoid disruption when switching IT support providers.
Can you provide recent client references?
Feedback from existing customers gives confidence in the quality and consistency of service.
What's Included in Managed IT Support?
Managed IT support should cover more than fixing problems when something breaks. Here are the core areas Birmingham businesses should expect from a reliable IT partner.
Unlimited Helpdesk Support
Your team needs quick access to friendly, knowledgeable support when things go wrong. Helpdesk support usually covers everyday issues such as login problems, email faults, software queries, printer problems and remote troubleshooting.
- Remote support for daily IT issues
- Clear response times
- Support for users across your business
Proactive Monitoring & Maintenance
Good IT support should not wait for systems to fail. Monitoring helps identify issues early, keep devices updated and reduce the risk of avoidable downtime.
- Device and server monitoring
- Patch management and updates
- Reduced disruption from preventable faults
Cyber Security Protection
Every business needs protection against phishing, malware, weak passwords and unauthorised access. Managed IT support should include practical security measures, not just advice after an incident.
- Endpoint protection
- Email and phishing protection
- Multi-factor authentication guidance
Microsoft 365 Support
Many Birmingham businesses rely on Microsoft 365 every day. Your IT provider should help manage email, Teams, SharePoint, OneDrive, user accounts, permissions and security settings.
- Email and Teams support
- User setup and permissions
- Microsoft 365 security configuration
Backup & Disaster Recovery
Backups are only useful if they are monitored and recoverable. Managed support should include backup checks and recovery planning so your business can keep moving if data is lost or systems fail.
- Backup monitoring
- Recovery planning
- Protection against accidental data loss
IT Strategy & Business Growth
IT support should also help you plan ahead. That means reviewing your setup, spotting risks, improving systems and making sure your technology supports your growth.
- Regular IT reviews
- Advice on future improvements
- Support for growing teams and locations
IT Support for Growing Businesses in Birmingham
We’re super proud to provide IT support services to businesses in Birmingham
No commitment, just a quick chat.
Frequently Asked Questions
Choosing the right IT support in Birmingham can be challenging. To help, we’ve answered some of the most common questions below.
Got a question?
Give us a call and we’d be happy to answer!
No commitment, just a quick chat.
Birmingham Office: Grosvenor House, 11 St Paul’s Square, Birmingham B3 1RB
How easy is it to move to you from my current IT company?
We know that the thought of changing IT provider can be hugely daunting… “Will my IT stop working?”
To alleviate any concerns about switching IT providers, we’ve created our Easy IT Switch Service.
In essence, this means you can leave all the hard work to us while we handle the transition.
How long does the transition to you from my old IT supplier take? Will there be downtime?
This very much depends on the company size. A business with 5 people will take less time than a company with 50 people. There are a large number of steps in our onboarding process and the bigger the company, the longer it takes. It would usually range from 1-4 weeks.
There would no downtime for you to worry about.
How can I trust that you'll do a better job than my current IT company?
Well, we have some amazing feedback from clients that you can read on our website as well as our large number of Googe reviews. We’d also highly encourage you to speak to some of our clients during the selecting a new IT partner phase as there’s nothing quite like hearing how we work with our clients than from our clients themselves.
We also offer a very unique love us or leave us guarantee (see further down the page)
What makes you different to all the other IT support companies in Birmingham?
That’s easy….we work as a partner with our clients, not just another faceless supplier. We’re owner-led, Mark and Gary are very much involved in the daily running of Compex, alongside the rest of their team of superstars… which is what our clients love. We understand that you don’t really buy “IT support”, you want to sleep better at night, you want your staff to stop complaining about your technology, you just want everything to work and you want tech to help growth, not hinder it.
Our managed IT support in Birmingham is unlimited and provides a one stop shop for all things IT related.
Do you do ad-hoc work?
No, unfortunately not. We’re able to help our clients more efficiently and diligently when we have stable, long-term relationships with them. It gives us the opportunity to have a complete understanding of the client’s needs and any changes.
Our managed IT support in Birmingham takes care of all your tech issues so you can focus on what you do best.
How much does Birmingham IT support cost?
Our Birmingham-based IT support can range from £25 for our security-only plan to £45 for full support but this also depends on number of sites and servers you may have.
What type of companies do you work with?
We partner with business owners, Directors and office managers of professional services firms who are in charge of managing the IT needs of teams of 5-100 members in and around Birmingham. Maybe you’re growing and you need an IT resource as you no longer have the time or you’re currently working with an IT company but the service they are providing is no longer adequate for you.
How do we access IT support in Birmingham?
We have a number of ways our clients to can contact us – mainly via email or our helpdesk phone number
Can you take care of all our IT support needs?
Yes, our managed IT support in Birmingham gives you a fully inclusive plan. Our aim is to be your one stop shop for all things IT related, like your very own IT department. We provide a range of IT services and can manage all your IT support requirements. From design, delivery, cyber security, support and procurement, we can help you to put a business IT strategy in place that centres around the latest technology.
Do you support Macs?
Yes, we have looked after a number of clients with Macs over the years. Our managed IT support in Birmingham cover s both Windows PC and Macs
Not sure what you need?
Book a discovery call, and we’ll help you make the best decision to keep your business thriving in Birmingham!
No commitment, just a quick chat.