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Articles
Practical guides and insights to help you solve real IT problems and make smarter tech decisions.
How to Know if Your Business is Ready for Microsoft 365 Copilot
There is no shortage of hype around Microsoft 365 Copilot right now. Every other headline seems to...
Why Birmingham SMEs Cannot Afford to Ignore AI
Let's play a game of imagination real quick. We want you to picture two firms in Birmingham that look...
Chatbots vs AI Agents: What Birmingham Businesses Need to Know
Most businesses in Birmingham are already using AI in some form. You might be taking advantage of it to whip up...
AI for Birmingham Businesses: The 3 Biggest Myths
Across Birmingham right now, business owners are being told they need AI. You hear it at...
AI and Cyber Security in Birmingham: What Local Business Owners Need to Know
Across Birmingham, business owners are exploring how AI can save time, reduce admin and improve decision...
Why Email Is Still Your Biggest Cybersecurity Weakness And How AI Is Making It Worse
Like it or lump, email refuses to date. It’s survived fax machines, BlackBerrys, Slack, Teams, WhatsApp,...
What Are The Risks Of Using AI For Small Businesses
AI is quite literally everywhere right now. It’s writing emails, summarising meetings,...
Where AI Actually Saves Time in Your Business
If you’ve been watching the explosion of AI tools and thinking that it all sounds really...
The Rise of Voice Deepfakes and AI Phone Scams: What Your IT Policy Is Missing
Most of us are used to thinking of cybersecurity as an email problem. And to be fair, dodgy links and...
Which AI Tools Can You Trust?
A few years ago, Artificial Intelligence (AI) all sounded a bit futuristic. But lately it has become the next big...
Safe vs Unsafe Use of AI Tools in the Workplace
Like it or lump it, AI have become a big part of how many teams' work. They...
What Is Shadow AI? The Hidden Risk in Your Business (and How to Spot It)
If you run a business, chances are that you’ve heard of Shadow IT before. This is when employees use unapproved apps...
Cyber Insurance for Small Businesses: What You’re Really Covered For (and What You’re Not)
For small businesses navigating an increasingly digital world, cyber threats aren’t just something you hear about on...
How IT Automation Can Streamline Your Business and Save Time
If you’ve ever felt like you’re spending too much of your workday on repetitive tasks that numb your brain… well...
How Important is Encryption on Laptop Hard Disks?
Today, we’re going to be taking a closer look at a topic that often gets pushed to the sidelines and forgotten in our...
9 Ways Office Managers Can Boost Productivity With New Tech
In today's fast-paced work environment where almost everything is now done digitally or has digital involvement,...
Microsoft 365: Enhancing Efficiency and Productivity for Financial Planners
Let's cut to the chase. Financial planning needs a robust tech ally to keep up in this fast-paced digital world....
The Stress-Free IT Takeover With Compex IT
Changing your IT provider can be quite a daunting decision to make. Especially if you, like most business owners and...
7 Reasons You Shouldn’t Choose Compex IT for Your IT Support
As the first choice IT provider for business owners and managers across Birmingham and the West Midlands, we could...
5 Common Myths About Cyber Security That Could Be Damaging Your Business
As IT support specialists, we’re often approached with assumptions about cyber security. It’s very common for people...
How Can Outsourced Managed IT Support Save Time, Money, And Resources?
It’s clear that technology is evolving more quickly than ever, and that includes the systems we use for business. The...
Why One-off Ad-hoc IT Work Isn’t For Us
The question "why don't you guys perform one-off ad-hoc work?" is one that we are asked very often. There is one...
The Legal Sector: The Latest Updates in Cyber Security
Mitigation against cyber crime, i.e. effective cyber security practices, is something that you need to be constantly...
Microsoft 365 – Avoiding the Biggest Problem with Email Hacking
There’s one form of digital communication that is relied on more than any other when it comes to cybercrime. In fact,...
IT Security: What Lockdown Has Taught Us
Few businesses were ready to close their office doors for an indefinite amount of time and send all their staff home...
3 Common Problems When Transitioning to Remote Working (And How to Avoid Them)
Remote work is here to stay and this means a big shift for many offices. We’ve helped our customers go through many...
8 Tips for Protecting Mental Health Online
With the internet being a regular part of 4.8 billion people's daily lives, navigating it in a manner that protects...
What are the Main Benefits of Using VoIP for Architects and Engineers?
You’d be forgiven for thinking that in the age of Microsoft Teams, Zoom, and instant messaging, the humble telephone...
What Every IT Support Company Wishes You Knew About IT
A quick bit of good news: we’re not about to hit you with endless technical jargon and acronyms, although we’d...
WATCH as a computer is infected with ransomware
Have you heard of ransomware? It’s where all of your business’s data is encrypted and held to ransom by criminals....
Is OneDrive or Dropbox Better for Your Business
As the ability to store files online has become more secure and affordable, our reliance on traditional hard drives...
What Can Your Architecture or Engineering Firm Do With Microsoft Teams?
If there’s one app which became pretty ubiquitous during 2020, it was Microsoft Teams. In October last year, Microsoft...
Zoom Versus Microsoft Teams: Which is Best for Business?
In December 2019, Zoom reported a maximum of 10 million daily users hitting its platform. By the end of March 2020,...
What You Shouldn’t Share on LinkedIn
Did you know that closing your account on LinkedIn doesn’t delete it entirely? Therefore, if you decide to leave the...
Onboarding with Compex IT: As Easy and Worry-Free as It Should Be
We completely get it: you rely on your business IT systems to operate, delight customers and grow. Without them,...
5 Ways Outdated Workstations Are Costing Your Construction Business Money
The title of this blog caught your attention, didn't it? And we reckon you probably know exactly which workstations...
How to Switch IT Support Companies
Switching your IT support company feels like a big deal, doesn’t it? The good news? You can do it without fear of...
Zoom Meetings: Should You Have Some Etiquette?
We’ve all seen countless examples of kids making unplanned entrances on BBC News Zoom interviews. And what about the...
The Most Common Ways Businesses Fall Victim to Ransomware
If there’s one form of cybercrime which seems to get more press coverage than most, its phishing attacks. They’re...
New Government Grant Provides the Perfect Opportunity For Small Businesses to Upgrade IT
On 30 July the UK Government announced £20 million of new funding to help small businesses recover from the effects of...
7 Reasons Why Businesses Switch IT Support Providers
There’s nothing worse than being stuck in a loveless marriage - particularly when that union is a business and its IT...
Why Financial Management Firms Need Office 365 Backup
Microsoft Office 365 is an essential piece of kit for many financial services firms thanks to its excellent tools for...
Bad IT Support During Lockdown? Here’s What It Should Have Been Like…
You might go days (even weeks) without needing really critical IT support. That’s cool. But what about when you need...
It’s like placing a guard dog at the entrance of your Office 365
During the past couple of weeks cybercriminals have wasted no time in exploiting the Covid crisis. Phishing attacks...
How to Work from Home Efficiently and Effectively
Whether or not the COVID-19 pandemic will prompt a more permanent shift to home working is open to debate, but a lot...
What is proactive IT?
Why would you ever wait for the worst to happen when it comes to IT? In the digital economy, ‘the worst’ might be very...
The Simple Way Architects and Engineers can Remote Access Project Files
One of the biggest challenges for architects and building engineers industry has always faced is file access for...
The 10 Layers of Online Security for Financial Management Firms
The FCA expect your firm to be able to protect the sensitive information you hold. They call it 'cyber resilience' -...
How Office 365 Could Benefit Architects and Engineers
Some would say that the construction industry has been a little slow to adopt digital transformation. That’s a shame...
Questions Answered
Clear, no-fluff answers to the most common IT questions we hear from businesses we work with.
I’m having trouble with multi‑factor authentication, VPN or Citrix—what should I do?
In regulated environments, support teams also deal with secure access issues. Make sure your authentication token or...
I’m not sure what’s wrong—how can I avoid making it worse?
Many issues boil down to “layer 8” problems—user mistakes or missing information. When something goes wrong, note any...
What should I do if a piece of hardware fails?
Hardware failures (dead monitors, failing disks) are a typical support call. Check power cables and connections; try a...
How do I recover a file I accidentally deleted or lost?
Lost‑file requests are routine. First, check the Recycle Bin or Trash—deleted files often sit there until they’re...
My computer is running slowly—what can I do?
“My computer is slow” calls are very common. Save your work and reboot to clear memory. Close unnecessary programs and...
How do I update my software or fix an application that won’t load?
Keeping software up to date is part of routine maintenance. Use the organisation’s approved update tool (e.g., Windows...
I can’t connect to the internet—what should I try?
Network connectivity problems are another frequent issue. Ensure your Wi‑Fi is turned on and that you’re connected to...
Why can’t I send or receive email, and how do I fix it?
Outlook and email‑server glitches are a top source of tickets. Check your internet connection, then verify that you’re...
Videos
Watch step-by-step walkthroughs and expert tips—IT help made easy, one video at a time.
Videos coming soon…
Useful Links
Quick access to tools, resources, and external guides we trust and recommend.
Useful link database coming soon…