Gary Alsop, Managing Director

More than 85 Businesses
in Birmingham trust us
with their IT everyday

Mark Dodds - Director

Imagine life without worrying
whether your IT setup is safe,
reliable, and running smoothly

Karl Reynolds, Project Engineer

Do you have an IT partner
or just another supplier?

Andrew Crosbie - Lead Support Engineer

Your staff are our primary
focus. We support the users
of IT, ahead of the IT itself

We are Compex IT

Our business is rooted in a passion for IT technology and two men with a vision – Gary and Mark…

Passionate about IT and technology from an early age, both Gary and Mark began their careers in the IT industry. Gary worked in programming but always preferred working with the technical aspects of computers and helping people. When Gary was approached by a large precision engineering company to respond to technological advances and take their business to a new level, he got in touch with Mark. Together, a successful new business partnership was established and Compex IT was born. But building an IT solutions company that puts people first didn’t happen overnight.

When Mark and Gary started Compex IT in 2000, their primary focus was providing superior customer service. Throughout the years that goal has never changed. They quickly developed a great rapport and combined with their knowledge, expertise and shared values now proudly serve businesses in Birmingham and the surrounding area from large companies to small enterprises.

Our mission is to provide high-quality IT services to our customers while using the latest technology and tools available. We are a complete IT solutions provider that offers customised and flexible solutions tailored to meet the unique needs of our partners.

Compex IT is proud to have developed strong relationships with businesses in Birmingham and around the Midlands.

To find out how we can help manage your business IT efficiently and securely, book a free 15 call with Mark today.

BOOK A CHAT WITH MARK

Our Vision

Be known as THE People focused and trusted IT partner in the Midlands for SME’s

Our Mission

To build long-lasting partnerships with our clients by putting the people and business first and to empower them to get the most from their technology with simple, efficient and secure solutions

Meet the Team

Kieran Taylor
Projects Engineer

Andrew Crosbie
Client & Technical Co-ordinator

James Hudson
Support Engineer

Cameron Edwards
Support Engineer

David Williams
Helpdesk Team Leader / Support Engineer

Heather Alford
Accounts

Mark Dodds
Operations Director

Gary Alsop
Managing Director

We feel very fortunate to have found Compex IT. The peace of mind we have knowing that
we are in such good hands and that any
queries or changes will be processed
rapidly and seamlessly is priceless to us

Mike Cowley

Ashmore Surveyors

What our clients say

What our clients say

Lucent Financial Planning

Hannah Knight

I know that if I have a problem, they'll get right onto it and sort things out.

In a nutshell: they get s*@* done! They're the best. They're down to earth, friendly and really reliable,
I can't recommend them highly enough.

IT is vital to our business - both for communication and output. Prior to our involvement with Compex, IT was talked about constantly. Testament to the excellent work of the Compex IT team is the fact that it is rarely mentioned, and confidence has returned.

Clare Birdsell

Stoford Developments

What our clients say

I have nothing but admiration and gratitude for the professionalism Compex IT have provided and look forward to continuing to develop innovative solutions for our company in the future.

Andrew Percival

Renuvo Heating & Property Services

What our clients say

Having Compex as our IT support partner has made such an amazing difference to our business. We've never experienced this before and it's been far better than we could have even imagined.

Annemarie Byrne

MPA Financial Management

What our clients say

We think of Compex more like a partner than a supplier. They're always available for us, and they stay in regular contact. They're a part of the company and the peace of mind that comes with that is second to none.

Sara Boutsalath

David Paradine

What our clients say

5 Star IT Support

We’ve provided high-quality, award winning managed IT support to lots of happy customers. Here’s what a few of them say about us.

      EXCELLENT  
   Based on 53 reviews 
    
 
 
 
   
 
 
       Posted on Google  
   
   Nathan Bridgeman 
 
 
 
 Trustindex verifies that the original source of the review is Google. Mark and Gary are an absolute pleasure to work with. Highly professional, knowledgeable and helpful. Highly recommend.
  
 
      Posted on Google  
   
   James W 
 
 
 
 Trustindex verifies that the original source of the review is Google. We have been with Compex for 2 years now and don't know how we coped before! The team are personable, responsive, knowledgeable and always pro-actively looking for ways we can improve / safeguard our IT. From day to day support to long term planning we couldn't ask for a better partner.
  
 
      Posted on Google  
   
   Ollie Weber-Brown 
 
 
 
 Trustindex verifies that the original source of the review is Google. Our experience with Compex IT has been outstanding! Their team is highly knowledgeable, professional, and always quick to resolve any IT issues. Support tickets are handled in a timely manner, and their expertise ensures that everything runs smoothly. It's clear that they truly care about their clients and go above and beyond to provide excellent service. Highly recommended for any business looking for reliable IT support!
20:20 Innovation
  
 
      Posted on Google  
   
   Simon 
 
 
 
 Trustindex verifies that the original source of the review is Google. The level of service I received this afternoon from Andy was truly sensational. Speedy, efficient, knowledgeable, friendly. I am a new starter, so I can compare this IT resolution against the type of instances I have experienced in the past at my former employer. This shows how well things can be done! Well done!
  
 
      Posted on Google  
   
   C Parkes 
 
 
 
 Trustindex verifies that the original source of the review is Google. The team at CompexIT do what they do best - taking the pain out of IT for their customers - allowing our business to concentrate on doing what it does best!
  
 
      Posted on Google  
   
   Paul Breslin 
 
 
 
 Trustindex verifies that the original source of the review is Google. We have been with Compex IT for a number of years now and they have always been professional, efficient and quick to assist us with our IT services. Would highly recommend them to any SME! 5 star service!
  
 
      Posted on Google  
   
   John Percival 
 
 
 
 Trustindex verifies that the original source of the review is Google. Mark and Gary are first class. Always there when you need them and go the extra mile. Would highly recommend to any business looking to switch their IT.
  
 
      Posted on Google  
   
   Christine Watkinson 
 
 
 
 Trustindex verifies that the original source of the review is Google. Hi Mark/Gary of COMPEX IT
You EXCELED yet again, as per usual.
If I have a problem you are there to
make sure we are not off line for long.
Thank you
Christine
________________________________________
  
 
      Posted on Google  
   
   Dan Horton 
 
 
 
 Trustindex verifies that the original source of the review is Google. We have used Compex for our IT support for many years, and have found them to be perfect for our needs. Knowledgeable, approachable and available. Excellent service
  
 
      Posted on Google  
   
   Stanley Chadwick 
 
 
 
 Trustindex verifies that the original source of the review is Google. Moving to Compex IT is one of the smartest business moves we have ever made.
So helpful and quick to respond to our issues.  It really does feel like a partnership instead of a service.

Keep it up guys.

BOOK A CHAT WITH MARK

Our 6 month money back guarantee!

If you (and your team) aren’t ECSTATIC about choosing us anytime during your first 6 months simply let us know and we’ll refund your ENTIRE initial investment back immediately!

PLUS we’ll pay you an additional £1,000 to say “sorry for wasting your time”

Is your Technology Holding you Back??

If you feel like your business isn’t getting the most out of the current IT support, let’s talk. Book a free, no-obligation chat with Mark to discuss your needs and how we can help you to maximise the value of your IT support with us.

IT support is constantly evolving, and you need a company that can keep up. We pride ourselves on supporting small businesses in Birmingham with the latest technology that makes IT work for you.

Compex IT Limited - Birmingham

Compex IT Limited - Nuneaton Branch

Frequently Asked Questions

What should I look for in a business IT support company?

Look beyond the basic promise of fixing IT problems. A good IT support company should provide reliable day-to-day support while also taking a proactive approach to security, maintenance, technology planning and business growth. You should also feel that your IT provider understands your organisation rather than treating you like another ticket number.

What is the difference between IT support and a managed IT service?

Traditional IT support can focus on fixing problems when they happen. A managed IT service takes a more proactive approach, with ongoing monitoring, maintenance, security and strategic advice designed to prevent problems and improve your technology over time.

Should I outsource IT support or hire an in-house IT team?

It depends on your organisation, but outsourced IT support can give smaller and growing businesses access to a wider range of technical expertise without the cost of employing a large internal IT team. An outsourced IT partner can also work alongside your existing team where you already have internal IT expertise.

How do I know if it is time to change IT support companies?

Warning signs can include slow response times, recurring IT problems, poor communication, unexpected costs, security concerns or an IT provider that only reacts when something breaks. If your current provider isn't helping you plan for the future, it may be time to look for a more proactive IT partner.

What makes Compex IT different from other IT support companies?

We see ourselves as an IT partner rather than simply a supplier. We take time to understand your organisation, your people and your goals, then combine day-to-day IT support with security, technology advice and longer-term planning.